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PERSONAL SUMMARY
Versatile professional with 7 years of experience in dynamic industries, including IT, administration and customer service. Skilled in [skill A] and [skill B]. Seeking a [role] to contribute to smooth operations and develop further skills in [trade].
KEY SKILLS
- Experience across technical, administrative, and customer‑focused roles
- Strong documentation skills for technical tasks and administrative processes
- Adaptable to new tools, software systems, and environments
- Proficiency in identifying, logging and resolving technical issues
- Ability to design and implement upgrade strategies
- A reliable team member who is always keen to learn new things
WORK HISTORY
Aug 2024 - Present
WEB DEVELOPER, Self-employed
- Managed client communication, expectations, and delivery across concurrent projects
- Interpreted requirements and translated them into clear, actionable technical tasks
- Resolved issues efficiently while adapting to changing constraints and priorities
- Produced clear documentation for handover, maintenance, and audit trails
Jan 2023 - May 2024
WEB DEVELOPER, Website Angels
- Delivered development and maintenance work across diverse websites, ecommerce platforms, and apps
- Investigated and resolved complex technical and UX issues across unfamiliar codebases
- Collaborated with project managers and provided recommendations to improve outcomes
- Prepared structured documentation for tasks, progress updates, and changelogs
- Adapted quickly to new tools, systems, and workflows
Jan 2019 - Jan 2023
ACCOUNTS & TECHNICAL ASSISTANT, Divers Group
- Supported the commissioning and decommissioning IT equipment with accuracy and care
- Completed payroll, invoicing, and general data entry with high attention to detail
- Assisted with on‑site installation and logistical operations
- Built simple internal tools to streamline repetitive workflows
Aug 2018 - Dec 2022
CATERING ASSOCIATE, Compass Group (Auckland Hospital)
- Delivered meals to patients reliably and on schedule
- Upheld hygiene, food safety, and documentation standards in a fast-paced environment
Jan 2017 - Jul 2019
PEER MENTOR, Auckland University of Technology
- Provided academic support to a diverse range of students
EDUCATION
2026
UNIVERSITY OF AUCKLAND
Postgraduate Certificate in Information Technology
2016 - 2019
AUCKLAND UNIVERSITY OF TECHNOLOGY
Bachelor of Business
Major in International Business, Minor in Economics
Bachelor of Science
Major in Food Science
CERTIFICATES
New Zealand Certificate in Sterilising Technology (Level 3)
ACHIEVEMENTS
Chinese Proficiency Test (HSK) – Level 5
AUT Significant Students Scholarship
NZQA Scholarship – Biology & Music
NZ Chemistry Olympiad Training Camp
INTERESTS
Reading, baking, travel